• contact@ongoingthemes.com

FAQs

April 3, 2020

Do you create WordPress websites?

Yes. WordPress is now a great content management system that empowers more than 30% of the web. Due to its large market share, flexibility and ease of use. Don’t worry, we’ll teach you how to manage...

Read More

April 2, 2020

How long will it take to get a new website?

On average, there is a development period of six to eight weeks, but the speed of any project is determined by each client. How much input you can provide in the initial stages, how you can...

Read More

April 2, 2020

How much does a new website cost?

There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically...

Read More

March 25, 2020

Items that have not been downloaded

If you were unable to download a purchased item within 3 months of purchase, you may be eligible for a refund. In order for the author to verify that you have not downloaded an item, you...

Read More

March 25, 2020

Item has a security vulnerability

If an item contains a vulnerability and cannot be easily fixed, you will be entitled to a refund from the author. If the item can be corrected, the author should update it immediately. If the item...

Read More

March 25, 2020

Item doesn’t work the way it should

If an item doesn’t work as it should, the author should update the item and fix the problem immediately. An item is not “as described” if it differs significantly from the item description or preview. If...

Read More

March 25, 2020

Do you provide document or video tutorials?

Yes, along with the theme, extensive document and video tutorials also come with the theme file.

Read More

March 25, 2020

Theme support is 6 months. Can I buy support for 1 year or more?

Of course, you can get a support package of 1 year or more from “Additional Services” on the page where you purchased the theme.

Read More

March 25, 2020

Can I buy a single license or theme only?

Of course, we have various license types. If you are going to use it for a single domain, you will take a look at our catalog of themes and plugins for WordPress and buy the single...

Read More

March 25, 2020

Can I use a theme or plugin I purchased from the Ongoing Themes website for my client?

Yes, you are free to use our Premium WordPress theme or plugins to create websites for your clients. We love providing developers with functional and beautiful design choices for their clients!

Read More