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FAQs

April 8, 2020

Can I put a line at the bottom of the customized project “Website design by Company name”?

No, you can not place a line at the bottom of the customized project saying “Website design by Company name”. Nevertheless, you can place “Customized by Company name”.

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April 8, 2020

Can I sell a theme or template I bought?

You can use your purchased template on your own or your client’s server. You cannot sell the template as it is. The sales rights of the themes you purchase from our website belong to OngoingThemes.

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April 8, 2020

What are the Single License, 5 Domain License and the Buyout License?

When you purchase the template at the regular price, you automatically get a one-time use license. It allows you to use each product on a single website of you or your customer. If you plan to...

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April 8, 2020

What are the main differences between Regular License and Extended License?

In simple terms, the main difference is that your final product is distributed free of charge under the Regular License and your final product can be sold under the Extended License. Of course, if it were...

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April 3, 2020

What if I need help on my website on the road?

Just send us an email! We are here to help you as much or as little as you need and we will not get lost after your website is launched. We’ve been doing this for 5+...

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April 3, 2020

I have a low budget. Do you have low-cost options?

A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast. Learn...

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April 3, 2020

Who writes the content for the website?

Usually this is you. You are an expert at work, and if the content comes from you, this is the best. If you need help, we have a copywriter in our team who can help you...

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April 3, 2020

When do I pay?

We offer a variety of payment options, from one-time payments to prepayments. We know this is a huge investment and we want to help your budget in every possible way. We use Payoneer as a payment...

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April 3, 2020

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to make your website look great on various devices. Our websites are responsive and retina supported.

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April 3, 2020

Will you maintain my site for me?

We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.

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April 3, 2020

Will I be able to update the site myself when it’s finished?

Yes! We love it when our customers take control of their website and learn to manage it on their own. We will offer you a series of comprehensive video tutorials to help you learn your way....

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April 3, 2020

Do I need to be a local to work with you?

No! We work with customers all over the world. Our entire team works remotely, allowing us to find the best team for our business.

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