March 25, 2020
Items that have not been downloaded
If you were unable to download a purchased item within 3 months of purchase, you may be eligible for a refund. In order for the author to verify that you have not downloaded an item, you...
Read MoreMarch 25, 2020
Item has a security vulnerability
If an item contains a vulnerability and cannot be easily fixed, you will be entitled to a refund from the author. If the item can be corrected, the author should update it immediately. If the item...
Read MoreMarch 25, 2020
Item doesn’t work the way it should
If an item doesn’t work as it should, the author should update the item and fix the problem immediately. An item is not “as described” if it differs significantly from the item description or preview. If...
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